http://17thdegree.com/archives/2006/03/31/thank-you-providian/ On the web since, I dunno, August 2003? Sat, 22 Nov 2008 06:31:43 +0000 http://wordpress.org/?v=2.3.2 http://17thdegree.com/archives/2006/03/31/thank-you-providian/#comment-11325 Robert Tue, 20 Mar 2007 18:41:58 +0000 http://17thdegree.com/archives/2006/03/31/thank-you-providian/#comment-11325 I recently cancelled my Provident card account after I was notified that my APR would increase to 31%. No reason. This is despite the fact that I have other credit cards 10x the credit limit at less than 10% APR! I was never late with my payments. More often than none, paid the entire balance. When I called to close my account, the person on the line inquired why I was doing it. I told him "the APR is too high." He didn't offer me an opportunity to pitch for a decrease nor did he ask if there was anything that they can do to keep me as a customer. I recently cancelled my Provident card account after I was notified that my APR would increase to 31%. No reason. This is despite the fact that I have other credit cards 10x the credit limit at less than 10% APR! I was never late with my payments. More often than none, paid the entire balance. When I called to close my account, the person on the line inquired why I was doing it. I told him “the APR is too high.” He didn’t offer me an opportunity to pitch for a decrease nor did he ask if there was anything that they can do to keep me as a customer.

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